Navigating Social Security services can be complex, and you likely have many questions about appointments, processing times, and requirements. This comprehensive FAQ guide addresses the most common questions we receive about Social Security services in Texarkana, Texas, helping you understand what to expect and how to prepare for your visit.

Whether you need information about scheduling your appointment or understanding how long your application will take, we've compiled the most accurate and up-to-date information to help you through the process.

Appointment Questions

Do I need an appointment to visit the Social Security office?

Yes, appointments are required starting January 6, 2025. The Social Security Administration has implemented an appointment-only system to better serve visitors and reduce wait times. You can book your appointment online or by calling our office directly.

How far in advance should I schedule my appointment?

We recommend scheduling your appointment at least 1-2 weeks in advance, especially during busy periods. However, we do have some same-day appointment slots available for urgent matters. Check our current availability when you call or visit online.

Can I schedule an appointment by phone?

Yes, you can call us to schedule an appointment by phone. Our staff will help you find a convenient time slot and provide you with information about what documents to bring. Phone appointments are also available for certain services.

Need to Schedule?

Call us directly at: (903) 794-0380

Processing Times & Wait Periods

How long does it take to get a replacement Social Security card?

Replacement Social Security cards typically arrive within 10 business days after your application is processed. If you need to request a new card, make sure you have all the required documents to avoid delays in processing.

How long do disability benefit decisions take?

Disability benefit decisions typically take 3-5 months from the time you submit your complete application. The timeline can vary depending on the complexity of your case and whether additional medical documentation is needed. Learn more about disability application requirements.

When can I apply for retirement benefits?

You can apply for retirement benefits up to 4 months before you want your benefits to start. The earliest you can receive benefits is age 62, but your monthly amount will be reduced if you start before your full retirement age. Get detailed information about retirement planning and benefits.

Want to check your processing status?

Check Processing Times

Document Requirements & What to Bring

What documents do I need to bring to my appointment?

The documents you need depend on the service you're requesting. Generally, you'll need proof of identity, citizenship or lawful alien status, and age. For specific requirements, check our comprehensive document checklist before your visit.

What forms of ID are acceptable?

Acceptable forms of ID include U.S. driver's license, state-issued non-driver ID card, U.S. passport, Certificate of Naturalization, or military ID card. The ID must be current and show your name, identifying information, and preferably a recent photograph.

Do I need my original birth certificate?

Yes, you typically need to present original documents or certified copies. Photocopies are generally not acceptable. If you don't have your birth certificate, we can accept other documents that show your age, such as a religious record made before age 5 or a hospital record of your birth.

Service Availability & Hours

What are your office hours?

Our office is open Monday through Friday, with specific hours varying by day. We're closed on federal holidays. For the most current hours and any temporary changes, check our operating hours page.

Can I complete services online?

Many services can be completed online through your my Social Security account. You can apply for retirement benefits, disability benefits, check your earnings record, and request replacement cards online in many cases.

Where is the Texarkana Social Security office located?

Our office is conveniently located in Texarkana, Texas. For exact address, parking information, and detailed driving directions, visit our location page. Public transportation options are also available.

Special Circumstances & Common Issues

How do I change my name on my Social Security record?

To change your name, you'll need to provide evidence of your legal name change, such as a marriage certificate, divorce decree, or court order. You must show the document to a Social Security representative - we cannot accept photocopies. Learn about the complete name change process.

What is SSI and how is it different from Social Security?

Supplemental Security Income (SSI) is a needs-based program for people with limited income and resources who are disabled, blind, or age 65 or older. Unlike Social Security benefits, SSI doesn't require work history. Get more information about SSI eligibility and application.

What if I've lost my Social Security card multiple times?

You can get up to 3 replacement Social Security cards per year and 10 during your lifetime. If you've reached these limits, you may still be able to get a replacement if you can show you need it for a valid purpose. Contact us to discuss your specific situation.

Online Services Available

Many services can be completed online through the official Social Security website:

Apply Online

Official and secure government website